Support

Application Support: Ad-hoc Help, Retainers & SLAs

Six Feet Up offers three types of support contracts to handle additional work/emergencies past launch: Ad-Hoc Support Contracts, Monthly Retainers, and SLAs.

Retainer and SLA Rates (PDF)

Download this PDF file to see all of our application support options and applicable rates.

Hosting Support Services

Six Feet Up offer both Emergency and Non-Emergency hosting support services.

Rescue Cards

If you have been lucky enough to get a Six Feet Up Rescue Card and you find yourself in trouble now, you may redeem it here...

Emergency Contact Form

Our Emergency Contact system will automatically contact Technical Support by pager 24/7. You will get an answer within an hour, oftentimes much sooner.