Support

Application Support: Ad-hoc Help, Retainers & SLAs — by Gabrielle Hendryx-Parker — last modified Apr 27, 2012 10:24 AM: Six Feet Up offers three types of support contracts to handle additional work/emergencies past launch: Ad-Hoc Support Contracts, Monthly Retainers, and SLAs.
Retainer and SLA Rates (PDF) — by Gabrielle Hendryx-Parker — last modified Apr 27, 2012 11:21 AM: Download this PDF file to see all of our application support options and applicable rates.
Hosting Support Services — by Carol Ganz — last modified Jun 04, 2012 09:10 AM: Six Feet Up offer both Emergency and Non-Emergency hosting support services.
Rescue Cards — by Gabrielle Hendryx-Parker — last modified Jun 04, 2012 09:21 AM: If you have been lucky enough to get a Six Feet Up Rescue Card and you find yourself in trouble now, you may redeem it here...
Emergency Contact Form — by Lucie Parker — last modified Apr 27, 2012 10:22 AM: Our Emergency Contact system will automatically contact Technical Support by pager 24/7. You will get an answer within an hour, oftentimes much sooner.

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