Support

Application Support: Ad-hoc Help, Retainers & SLAs — by Gabrielle Hendryx-Parker — last modified 04/27/12

Six Feet Up offers three types of support contracts to handle additional work/emergencies past launch: Ad-Hoc Support Contracts, Monthly Retainers, and SLAs.

Retainer and SLA Rates (PDF) — by Gabrielle Hendryx-Parker — last modified 04/27/12

Download this PDF file to see all of our application support options and applicable rates.

Hosting Support Services — by Carol Ganz — last modified 06/04/12

Six Feet Up offer both Emergency and Non-Emergency hosting support services.

Rescue Cards — by Gabrielle Hendryx-Parker — last modified 06/04/12

If you have been lucky enough to get a Six Feet Up Rescue Card and you find yourself in trouble now, you may redeem it here...

Emergency Contact Form — by Lucie Parker — last modified 04/27/12

Our Emergency Contact system will automatically contact Technical Support by pager 24/7. You will get an answer within an hour, oftentimes much sooner.