INDIGO is a free help line service for end users who have questions about the functions of their Plone site. People can call in and ask questions about basic Plone functions. INDIGO support is available via phone, email, chat, and even web meetings. INDIGO supports end user questions and helps find the resources needed for more advanced questions. INDIGO offers web-based demonstrations to introduce new users to basic Plone functions. INDIGO will maintain a collection of frequently asked questions and other reliable resources.
INDIGO also offers personalized training, customized documentation work, one-on-one web-based training, ad-hoc manuals, and online help centers to help Plone users get the most out of their content management system.
How to contact INDIGO?
INDIGO offers multiple ways to receive support:
Phone: 1.866.749.3338
Email for help: indigo@sixfeetup.com
Chat user IDs:
IRC: askINDIGO,
AIM: askINDIGO,
MSN: indigo@sixfeetup.com,
Skype: askINDIGO- Online Meetings with Screen Sharing:
DimDim
INDIGO's tips for Plone mailing list: indigo-tips@sixfeetup.com
How much does INDIGO cost?
The INDIGO Help Line answers simple Plone questions for free, and will happily schedule web demos of out of the box Plone features.
Additional services are available for a fee, such as:
- Hands-on assistance via web meeting with screen sharing
- Brief consultation and research to assess if Plone can meet your needs
- Custom training via web meeting with screen sharing capabilities
- Development of manuals and user guides customized for your Plone site
- Development of a custom online help center for your Plone site
- Documentation of your custom Plone products


